Fundraising software for Macintosh and Windows
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Fundraising software for Macintosh and Windows |
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Printable version of this document: 130K, PDF |
Last Updated: 5 April 2006. If you have questions about prices, policies or this document, please call 505-989-3670 or email to info@fundimensions.com.
FUNDimensions has no unusual hardware requirements. In fact, because it is fully machine-language compiled, it needs much less memory than most competing products. We recommend you have internet access to download the free upgrades to FUNDimensions, and we strongly suggest that a dependable backup system be in place for protection of all your valuable data.
Our free, downloadable demo provides a good test for compatibility, or consult our requirements page.
Prices in US Dollars, subject to change without notice.
Single-User Edition
This edition works on one computer, and no network is required. It will run on Windows 2000/XP or Mac OS X. Price: $2500.00, including shipping within the continental USA, 30 day money back guarantee, and 30 days of free phone support. Email support is free of charge, as long as you maintain the current version (see below for certain exceptions).
Client-Server Edition
The client-server edition allows for use of your data on more than one computer at a time, using any mixture of Mac OS X and Windows 2000/XP computers. A network is required. Prices vary according to the number of concurrent users you want to access the data, as described in the table below. Prices include shipping within the continental USA, 90 day money back guarantee, and 30 days of free telephone support. Email support is free of charge, as long as you maintain the current version (see below for certain exceptions).
Licenses are available for any number of users: please call or email for pricing on other configurations. All options are for concurrent users, who may be on any combination of compatible Macintosh and Windows computers. You can install the software on as many computers as you wish, but your concurrent usage will be limited to your license.
You receive full credit for previous purchases when upgrading to additional users, i.e. if you purchase the single-user version, then upgrade to the client-server edition later, we deduct the single-user price you paid from the current client-server price.
If you have questions about how FUNDimensions may be deployed in a network setting, please call. See the requirements page for important information about server and network requirements for multi-user versions.
| Number of Concurrent Users |
Price |
|---|---|
| 1 user | see Single
User Edition above |
| 2 users |
$4,550 |
| 3 users |
$6,290 |
| 4 users |
$8,035 |
| 5 users |
$9,780 |
| 10 users |
$18,025 |
| 20 users | $33,699 |
FUNDimensions will work with stand-alone word processors such as Microsoft Word and WordPerfect, or you may purchase the built-in word processor module for $249 per seat (available only with the client-server edition; not available with the single-user edition). The built-in module offers very easy mail merge, since an export is not required. For more information about the built-in word processor, see the Word Processor tour page.
Pricing Details
Updates to the software and user manual are available by download from the web site. Updates consisting of minor improvements and bug fixes are free of charge, while major upgrades may require payment of a fee. If you purchase the software within 1 year of a major upgrade, the upgrade will be provided free of charge upon request (may not apply to client-server edition and word processor, because these may involve fees for third-party software).
An email announcement list is maintained of current users to announce upgrades, technical articles and other news.
A printed manual is included for every user license of FUNDimensions and every paid upgrade. The user manual is frequently revised; call for pricing for an up-to-date replacement copy, or print your own using the PDF version (10 Mb 350 pages).
Shipping is free by ground within the 48 states. Inquire for expedited delivery, Alaska and Hawaii. Customers in other countries will be put in contact with a forwarding service in our area, who will arrange shipping and customs clearance. They will bill you separately.
Free Read-Only Version
All licenses for FUNDimensions include unlimited use of the read-only version. This version allows anyone with a copy of your data file to open it and view the records without additional purchases. The read-only mode is limited to browsing and searching of records; no data entry is possible. Certain sorting and printing capabilities are also provided. For more information, call us or see the user manual (approximately 10 Mb, 400 pages).
How to Order
Please telephone us to place an order at 1-505-989-3670.
Money Back Guarantee
We offer both a free working demo to try before you buy, and a money-back guarantee to protect you after the purchase. The guarantee is:
If for any reason you are dissatisfied with FUNDimensions within 90 days of receiving the software, we will refund the purchase price in full, upon return of all related materials and surrender of your license.
This guarantee applies to the purchase price of the software, and any services you buy from us on the same invoice as your purchase, such as training, database conversion and custom reports.
While FUNDimensions offers built-in importing, many users with existing databases have needs which exceed those capabilities. We can import most file formats from Windows, DOS, UNIX and Mac equipment. Pricing for this service is on job-by-job basis; we will review a sample of your data and provide a firm price. Please call to arrange a quote.
For fastest delivery of your converted data, we may use the internet to send and receive your files. To protect your organization's data while in transit over the internet, we use Pretty Good Privacy (PGP) encryption technology. Qualifying charities can obtain a freeware version of PGP, or PGP Personal can be purchased for about $50.00 USD.
By Email
Email support is free of charge for the current version (subject to change without notice at any time), with exceptions described in "Policies" below. Users of older versions will be billed for email support at the same rate as telephone support.
By Telephone
We offer free telephone support to our customers for 30 days, beginning with the first call. This means we will assist you in setting up your database, as well as responding to regular support issues.
After that period, their are two options for phone support:
- $289.00 per year, up to 10 calls, 1 solution per call, 30 minutes maximum per call. Additional solutions or calls exceeding 30 minutes count as additional calls. This contract expires after 24 months from receipt of payment, even if all 10 solutions aren't used.
Or
- $40.00 per incident, up to 30 minutes. $35 per 30 minute increment thereafter.
If it is necessary for you to leave a message when calling for support, your call will be returned within 24 hours, or there will be no charge for the call. We respond to technical support calls Monday through Saturday, 9am-9pm Mountain Time, US legal holidays excluded. Other hours may be had by appointment.
Policies
Support policies and fees do not include assistance with custom reports, which is priced separately.
All support involving direct examination and/or repair of your data file by technical support personnel will be charged at telephone rates, even if communication is conducted by email.
International long distance phone charges are not included in support pricing; if incurred they will be added to your bill.
The FUNDimensions license agreement lists additional support policies. Please inquire for a copy of this agreement.
FUNDimensions is designed to be easy, intuitive and direct, and is accompanied by excellent documentation. It is also a specialized tool built for a specialized task, so even the majority of users who master its basics on their own may benefit from some training, especially if they have little or no experience with fundraising software.
To meet training needs, we offer training by telephone, following our own general curriculum and familiarization, or your own agenda, or a combination of these. Our recommended training package is 8 x 55 minute blocks (7 1/3 hours total), costing $600. It is designed for users new to the program who want to accelerate their initial learning curve and ensure they get the full benefit of the software. It covers the following topics:
A surcharge applies if this training is done at your local site instead of by telephone.
For telephone training other than the package above, prices are $105 per hour plus toll charges, if any. There is a half-hour minimum charge.
Please inquire for pricing on in-person, on-site training.
Before engaging us to design a report for you, consider browsing the templates that ship with FUNDimensions. The Advanced Reports menu command allows you to do this. You may discover that the report you want already exists, or that a template can be easily modified to meet your needs. Additionally, considerable documentation of the report editor and templates is available in the FUNDimensions user manual, including many sample printouts.
Assistance with the custom report editor or designing reports for our customers is billed at $110.00 per hour. The minimum charge per report is $55.
For report templates that we design for hire, or assist in designing, we retain copyright, including the right to post the report templates we design for you to this web site, include it with FUNDimensions, or otherwise distribute it. This policy makes it possible for all our customers to benefit from the resources we invest in report design and avoids the duplication of redesigning the same report for multiple customers.
All prices, terms and conditions are subject to change without notice.